FAQ
What equipment do I need?
If you do not have your own racket, we will be happy to lend you one at no extra cost. Please bring your own water and towel. Sports shoes are required, and for hot days, we recommend wearing light clothing and headgear.
How can I book a tennis lesson?
This is easy—just click 'BOOK NOW' and follow the instructions on the booking form. Our courses are highly popular and fill up quickly, especially during peak months like April, May, September, and October. We recommend booking early to secure your spot.
How can I pay for the tennis lesson?
We accept cash, PayPal, or bank transfers, payable directly to your tennis coach after the lesson.
Can I book several lessons at once?
Yes, you can! Simply select 'Add New Booking' on the 'Booking Summary' tab, and then enter the desired hours.
Why are some time slots unavailable?
If your preferred date is not available, please send us a quick message via email or WhatsApp. We will do our best to find a solution.
I submitted a request for a tennis lesson but have not yet received confirmation.
Thank you for reaching out! If we don't respond immediately, we are likely on the tennis court, but we will get back to you as soon as possible after our activities. We appreciate your patience!
What are the contact hours?
We are here for you every day, from 8:00 AM to 8:00 PM.
At what age can my child start tennis training?
We offer tennis training for children from the age of 4. At this age, they can typically remain engaged in training games for up to 60 minutes, with breaks. Our sessions are carefully designed to be fun, interactive, and engaging.
Do you use slower balls for children?
Yes, we follow the ITF Tennis Play and Stay campaign and use the Red, Orange and Green balls to match each child's specific level.
Is it possible to book tennis lessons at a hotel that isn't one of your partner hotels?
Certainly, you can easily book a tennis lesson at a hotel of your choice. For lessons outside our partner hotels, please send us an enquiry. The enquiry form can be found below the booking form on this link: here.
Is it possible to book tennis lessons at one of your partner hotels if I am not staying there?
Yes, absolutely! You can choose any of our partner hotels and book training sessions there, even if you're not staying at the hotel.
How can I cancel my tennis lesson?
Sorry to hear that you need to cancel your tennis training. Please inform us via WhatsApp or email at least 24 hours before your appointment. You may also request a make-up lesson. Kindly note that if you miss the session without prior notice, we will charge 50% of the agreed rate.
